(314) 241-4300

FAQ

 

Frequently Asked Questions

 
 
  • Our standard check in time is 4 pm, however, if your room is ready early, we are more than happy to accommodate that request. Please let us know your request in advance and we will do our best.

  • Our normal check-out time is 11 am. If you are an Elite Member, please let us know in advance if you need a late check out and we will do our best to accommodate you based on the occupancy of the hotel.

  • Our property offers valet parking exclusively. Valet parking costs $48 per night, you will have 24-hour access, and you have unlimited in and out service. Should you prefer to not valet park there is a St Louis City Parking garage across the street (707 Pine Street). If you have an oversized vehicle, please let us know in advance so we may assist.

  • Yes, we do have adjoining King to Queen rooms as well as suites; however, we cannot always guarantee adjoining rooms due to the uniqueness of the rooms on the property. Please inform us in advance and we will do our best to accommodate you.

  • Breakfast is served 6:30 am to 10 am in Union 30 restaurant across from the front desk on the ground floor. Please see our menu here. We offer free breakfast vouchers to our Platinum and above Elite Bonvoy guests.

  • FORM SkyBar is open Friday and Saturday between the hours of 6 pm and 1 am unless it is a sold out event. On Friday’s we have live music. Please check with the front desk as we often have special events in FORM you may wish to attend.

  • Room service is available between the hours of 6:30 am and 9:30 pm. You can order from the QR code located in your room!

  • Yes! The Adler room is our concierge lounge on the second floor and is available for Marriott Bonvoy Platinum Elite, Titanium Elite, and Ambassador Elite members Sunday at 4 pm through Friday at noon. We serve a petit cold breakfast (fruit, juice, assorted breakfast bars, pastries) as well as happy hour from 5pm to 7pm Sunday – Thursday. For our Elite guests wanting a hot breakfast we welcome you to Union 30 with your complimentary voucher- so you can order whatever your heart desires! The lounge has complimentary coffee, juice, and soda all day as well as bars, fruit, etc.

  • The pool is open from 7 am to 10 pm during season.

  • The fitness center is located on the third floor and is open 24 hours a day. You will find bottled water and a filtered water system there for your convenience.